Complaint / Review
T-Mobile
Phone Ported Out, Told Balance Zero, Then Full Bill Arrived Weeks Later

My cell phone had dead zones so I decided to go to another company. I chose the Co and ported the cell number. (1/4)

The next day my wife called to be sure it was Cx'ed and find out if there was a balance. We were told the bal was zero.

Three weeks later we get a bill for the full amount. (1/31)

I called T Mobile and talked to Eddie, he couldn't figure why they said no Balance, but the policy is to charge the full amount if not notified. I guess porting and calling them is not enough.

My credit rating is well over 800, so I paid the bill. I am now looking for payback.