Usacomplaints.com » Mobile Phones » Complaint / Review: Direct TV, Inc - Unauthorized use of my debit card and Identify Theft. #375827

Complaint / Review
Direct TV, Inc
Unauthorized use of my debit card and Identify Theft

I'm likely to share communication I've delivered to the California State Attorney General and also to the BBB.

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I've submitted a prior criticism against Strong TV, Inc and also the criticism No. Was 98343877. It was for scam and deceptive business methods. Please see-the closed content of my email given below.

I do want to possibly reopen this criticism or begin a fresh one for unauthorized utilization of my bank card as well as for identify theft. On October 28, I'd verbally withdrew my agreement in order for them to cost my card twice after needing to create MANY calls to obtain the support terminated (cancelation No. R21404016721503 on October 29). I subsequently followed-up having a prepared declaration removing my agreement to make use of my card on that same day. I told them to bill me via document. I delivered their gear for them via FedX. I'd just had their service-about 10 times. (BTW - I had been cited on many events a "unique" cost of #34.95 per month for 12 weeks and did not have their support a complete month - this ended up to become still another rest and misleading business training).

On November 14, I examined my card record and unearthed that Primary TV had taken $436.25 off my card. They might also have taken my identification! I wrote them instantly attempting to obtain a comprehensive description of why they took this income. I've yet to get any type of an answer. I'd like my $436.25 returned instantly. This really is great theft, unauthorized utilization of my bank card and determine theft and my motives are to get hold of a lawyer and follow this until this UNAUTHORIZED withdrawal of OUR funds are delivered to me instantly.

If you want to make contact with me, my contact info is given below. Listed here is Strong TVis tackle and telephone number.

Direct TV, Inc.

2230 East Imperial Road

El Segundo, California 90245

310-535-5000

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I reside in Gainesville, Florida. I needed to change my Television support because of financial savings. I'd named Direct TV on THREE distinct events to discover about their providers and also to make sure that I'd be ready to obtain my neighborhood stations. Every time I talked using their consultant, I had been guaranteed that yes, I'd get my local stations using their solutions. Actually the literature I obtained from their store within the email stated I'd get my local stations. And so I named and produced preparations in order for them to arrived at my house and deploy their support.

They arrived today disconnected my previous Television providers and mounted their providers and after about an hour or so my partner named me and questioned easily may find out what channels have our local stations. I named Immediate and after being on-hold to get a great fifteen minutes, I eventually got a genuine individual. I discussed why I had been calling after which I had been informed, ONCE THEY GOT MY BUSINESS AND CHANGED OUR SOLUTIONS, that people wouldn't get local stations. I talked with among their supervisors and that I questioned why I had been out-and-out lied to by what solutions they offer and just why I obtained deceptive data within the email. No body might or might told my why I had been out-and-out lied to. I became annoyed and required they return out to my house and reinstall my previous support that they had disconnected. They'd not do this. I am actually annoyed and furious with one of these liars and I'd like to document a proper criticism, but I-donot understand how to do that because I reside in California.

Any help you are able to provide me to solve this problem could be more than greatly valued of course if you'll need any info from me, simply let me understand.

This whole scenario reeks of deceptive business methods in my experience which must be resolved.

Again, when there is anymore info that you'll require, please don't wait to contact me. Thanks therefore greatly for almost any aid or help you are able to supply.


Offender: Direct TV, Inc

Country: USA   State: California   City: El Segundo

Category: Mobile Phones

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