I ordered Direct TV after seeing an ad that proclaimed "LOCAL CHANNELS NOW AVAILABLE." After the service was installed (a process that took 3 hours), the tech called Direct TV in order to activate my account. The Direct TV associate then said, "You know that local channels aren't available, right?"
Now, 6 months later, local channels are finally available, but Direct TV wants $49.00 to install additional equipment. To get the install for free, I would have to sign a new one-year deal.
Direct TV used misleading advertising, and now wants me to pay for it. I would not recommend this company to anyone. In fact, I plan to make a point of telling everyone that I know how sleazy this company is.
When I called their "customer no-service line," I could not speak to a supervisor. I am counting the days until my contract expires. Direct TV's ads, featuring customers who write letters in praise of the company, make me sick. Direct TV does not care about good service or ethical advertising, only about making money.
0 comments