I saw the ad for a trial for 9.99 and decided to try it. A week later I contacted my bank to inquire about a $99.99 transaction and was informed that it was from E-cigs. I did not authorized this transaction and was unaware of this. I called their toll free number on 10/12 when I found out about it and was told to call back when I received the shipment that they had already sent me without my knowledge. I received the shipment 10/15. I called the toll free number on 10/16 and asked for a RMA code in order to return the package (this is what I was told to do when I called on 10/12) This person (Gabriel) told me that the RMA code would be e-mailed to me with instructions in order to get a refund.
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