Usacomplaints.com » Miscellaneous » Complaint / Review: TrueFax Solutions - Consumer Report. #953544

Complaint / Review
TrueFax Solutions
Consumer Report

I don't even know who these people are yet they tried to deduct $39.99 from my account. I didn't have any money in the acct for them to deduct for them to take so the bank rejected it. Now that I have money in the acct the bank has allowed it to clear and charged me a $30 fee for something I never even authorized. I know it's a scam because the check number was like 203387. I don't write enough checks to get past #110 in a years time. When I called I got some random guy who said he was a 3rd party company acting as a customer service rep. I asked his name and who he represented and that he said he needed my name to pull up the information I needed. What!?!? Why would you need my name to tell me your name? He says they will issue a refund but I take that with a grain of salt. If they don't that means I have to go to the bank, file a claim and wait 90 days for an investigation just to get my money plus fees back.


Offender: TrueFax Solutions

Country: USA   State: Delaware   City: Wilmington   ZIP: 19808
Address: 3422 Old Capital Trail, Suite 1711
Phone: 8779473701
Site:

Category: Miscellaneous

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