I ordered the trial version of OXIDERM from Tmg, I had 30 days to try it out, or I would be charged 199.95. I sent it back by the due date, even called them to make sure they recieved it... They did.
Well, 10 days later they debited my acct 199.95. When they did that they made 3 checks bounce. I called them immediatley and demanded my money back. I asked for it to be put back in my acct just like they debited. They said they couldn't do that.
They would send me a check for the 199.95.
I told them they bounced 3 checks and they said they'd write a letter to the bank to get them to waive the bank fees. The bank wont waive the fees $90.00. They told the bank they were responsible for the mistake. The bank says they need to pay for it.
I've talked to Charmaine, Juliana, Joanne, and a manager. They wont let me talk to anyone else. It seems these people are ripping people off left and right. Something needs to be done. The product sucked as does their customer service. These people owe me 289.95.
They refuse to pay for their mistake.
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