I never signed up to join membership or accepted to become a member to their service. I was given a cancellation confirmation number and told I would not be charged for the service. Several months have passed and they have been charging me for every month at $22.95 (I should have been keeping a closer eye on this after it has been going on for 6 months).
When I tried to cancel the service and refund my payments, the customer service rep told me that they had no record of my cancellation and they could not refund any of my money. They could not give me any explanation as to why I have been getting charged other than I "accepted to become a member" which I never did.
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