I bought 2 sets of crystal earrings in April. When, after a month had gone by, i contacted the company, to be told they were on the way. Few week later contacted them again, they told me to send email to company called Antwerp. They in turn sent me back to Kgbdeals, this went on week after week, like ping pong. I was asked if, after they had taken the £12 out of my account, had i followed instructions on the site, and payed my postage and got my deal ticked and made my order??? I was not aware of any of this, but have never ordered anything on line before where i pay for the product and then postage second, and i order a lot off internet. I apologised saying i hadn't been aware i had to do anything else after payment had been made, but as the earrings were no longer on offer i asked if they would just refund my money back into my account. I was then told that i had lost my money because i hadnt followed the instructions, so basically they have £12 for doing nothing??? Thank god i didn't buy a holiday off them for say £800, i would have lost all of it. How many people out there did, or how many like me, think, Well its only £12, could you imagine 20 people a day loosing £12 because thy hadnt followed through the instructions, that would be £240 profit each day for nothing. I know its only £12, but i just feel so strongly about the way they run this company, fleecing hard earned money out of people. At the time of my order, i had just 4 week prior had heart by pass, and found this quite distressing.
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