For several days I kept trying to pay for a Murano pair of earrings which my bid had won, but was unsuccessful and I was advised by Bidz that they had changed their payment website. I followed their instructions on how to change my settings to accept all cookies - this I did but was still unable to process my payment. I then asked them to let me know the total amount due so I could arrange for Paypal to pay them directly. Their response was that I had failed to pay for the earrings in 2 days so the earrings were now unavailable to me. I was prompt in accepting their offer but the delay was their fault as my computer was unable to access their payment section and they were aware of this.
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