Usacomplaints.com » Miscellaneous » Complaint / Review: Hewlett-Packard Company - Warranty Issues. #935586

Complaint / Review
Hewlett-Packard Company
Warranty Issues

I purchased an HP deskjet all in one 3052A printer on 12/23. It has a 1 year warranty on it and I also purchased the extra warranty from Walmart. My HP printer stopped working and will not respond. I called Hewlett Packard and after they kept me on the phone for over an hour, the person said that they could not help me because I do not have a credit card number to give them. I called Walmart and they said that they can't do anything for me because the HP warranty is still good on my printer. I called HP back and the person after another hour the person said that HP is not going to honor my warranty because I do not have a credit card. So, basically I have an HP printer that will not work and HP nor Walmart will do anything to help me.


Offender: Hewlett-Packard Company

Country: USA
Address: 3000 Hanover Street Palo Alto CA 94304
Phone: 6508571501
Site:

Category: Miscellaneous

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