Complaint / Review
FreeShipping.com
Four Months of $12.97 Charges for Unrequested Membership

I just realized that I have been charged $12.97 for the past four months for a "membership" that I never signed up for. When I called the company, they cancelled the membership but refused to refund any of the money, stating I had "knowingly signed up" and it was non-refundable. I did not knowingly sign up for this, which I told the guy on the phone, but he insisted that I did.

When I spoke to the billing department for my bank, the woman verified that they could have gotten my information from one of those discount codes you can enter at checkout. So I thought I was getting a discount for being a loyal customer when in reality I was unknowingly giving my information to another company to take advantage of me.

I find it absolutely ridiculous that companies like this can get away with this kind of thing, and I will make sure to warn everyone I know to beware of scams like this and to never sign up for their services!