Usacomplaints.com » Miscellaneous » Complaint / Review: Direct T.V - $969.35 Taken From Account After Helping Disabled Woman Order Service. #927978

Complaint / Review
Direct T.V
$969.35 Taken From Account After Helping Disabled Woman Order Service

In May I helped a handicap disabled lady get Direct T. V, because shes based on a fixed income. The lady had no credit cards or bank card. We called Direct T.V. For assistance that she could afford. It was $20.00 to start it and it would go in her name and after that she was to pay herself. She plainly stated to them that the card was only responsible for hook up. They assured us that my card wouldn't be charged any other money besides the $20.00 hook up fee.in June the lady become very sick and couldn't pay her bill of $139.00. In June the service was cut off. On July 26 without any notification they took $969.35 out of my account. I called Direct T.V. And asked them why they took my money. They said she didn't pay her bill on time. I asked why didn't you just take her monthly payment. The man said he wasn't authorized to do so. I him told well you wasn't authorized to drain my account either. The lady didn't even have a full 2months service.


Offender: Direct T.V

Country: USA   State: Kentucky   City: Franklin
Phone: 18883557530

Category: Miscellaneous

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