This company, "Rustic and More" took my payment for an item of furniture and the shipping costs for the item as an electornic debit purchase. Total of $349.02.
I placed the order on 2/21, the auto withdraw from my account occured two days later on 2/23.
It is now seven months later. I have never received the item or a refund. I have 30 e-mails (or more) from the compnay with a variety of excuses reasons why I have been defrauded. I have requested direct phone contact with the company, never recived a call back and their phone system has an automated menu, which they hid behind. I have requested a refund numerous times. I have filed complaints with the FL Better Business Bureau (Miami) and was told there is nothing they can do...! I have filed a complaint with the IFCC. I have filed a complaint with the CT Attorney General Blumenthal.
Within the last two weeks I have been contacted by the Boynton Beach FL Fraud Investigation Unit and by the New Haven, CT Fraud Investigation Unit. I have been providing law officers with paper work and information regarding this theft.
I want my money back.
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