Complaint / Review
DY Home Decor
This company does NOT stand by their return policy and are completely unwilling to cooperate with the refunding policy. They have ignored my emails and phone calls are a joke - no one answers... Produ

I received my merchandise which was completely different than what was portrayed online. I collect Blue and white porcelain/ceramic pieces and order four from DY Home Decor. They arrived but were a very dull gray and off-white, NOT the traditional blue and white described and photographed online. I immediately called, several times, NO answer (on hold a ridiculous amount of time). Then I went to the email address they sent to contact them and wrote three times about my dissatisfaction and desire to return. I clearly stated that due to the fact that the products were unsatisfactory I did not feel I should pay a restocking fee or have to pay for return shipping and requested that they send me a return shipping label. I have not heard one thing from this company after numerous attempts to contact them, UNLIKE when they accepted my order!!! This is a total rip-off and something should be done. Georgia Taylo