Usacomplaints.com » Miscellaneous » Complaint / Review: Dy Home Decor - Scam, do not trust or order from this company. Does not stand by return policy!. #563247

Complaint / Review
Dy Home Decor
Scam, do not trust or order from this company. Does not stand by return policy!

12/22 I ordered a beautiful tapestry from Dy Home Decor. On their website, it stated that is was 47 X 35 inches. On 1/12, I received my tapestry but not at the advertised measurements. It was 70 X 50 inches. HUGE!
I immediately called the company and as always got a machine stating they would call me back, but never did. I emailed them and 3 days later I actually received an email back from Barbara telling me to ship item back and they would credit my account upon return.
I emailed back and said I should not be responsible for return shipping cost. On 1/19 Barbara emailed me telling me I should receive labels to send the 2 (tapestry & rod) items back by the end of the week.
No labels ever received and have never heard from them again. I have emailed and left numerous voice mails with no response. I am left with a HUGE tapestry (that I have no where to put) and $180 poorer.
And by the way, as of 2/23, the item is still listed on their website incorrect.
Never ever order from this horrible company!!! Tell all your friends.


Offender: Dy Home Decor

Country: USA
Phone: 8004403174
Site:

Category: Miscellaneous

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