Usacomplaints.com » Miscellaneous » Complaint / Review: South Florida Shuttle - Don t & rude Arrive through with support. #906460

Complaint / Review
South Florida Shuttle
Don't & rude Arrive through with support

We arranged this support to consider us from Foot. Lauderdale to Ohio for the sail. Your first-leg of the taxi was good. The taxi servcie informed us about preparations they do where they'd drop us in a resort in Ft because our trip wasn't till 5:44 P.M. Lauderdale (who'd shop our baggage to get a minimum charge) therefore we're able to destroy time after which choose us up at 3:00 to come back towards the airport to capture our trip. Sadly for all of US, we skipped out 10 and were postponed debarking in the vessel: 00 A.M. Visit period. I informed the dispatcher that people were postponed, through no-fault of our very own and named. The dispatcher was rude and informed us he'd "attempt to choose up us " whenever we eventually got the cruiseship off but it could n't be guaranteed by him. This, after spending money on the support in advance. Whenever we acquired and eventually got off the vessel, we were driven by them to. Lauderdale, simply to discover that there have been no arrangements made to depart the porter and also our baggage informed us because we weren't resort guests he couldn't contain the baggage. Your driver had no idea that which was designed to occur. We subsequently determined, despite the fact that we not went to have the ability to examine our bags using the flight for one more 2 hours, we'd nevertheless visit the airport. We thought it had been more straightforward to stay in the airport with this 6 bits of baggage than to try and carry them round Ft's shores. Lauderdale. After coming to the airport, I again named the dispatcher to inform him we were upset since the arrangemnts weren't created as guaranteed, he informed us it had been our problem since we were postponed getting off the cruiseship and also the porter who he'd created the arrangements with was eliminated for that evening. Clearly he's an "privately" fraud since just PARTICULAR porters may acknowledge store baggage choosing some porters and also the resorts know-nothing of the company. He informed us to be delayed debarking in the cruiseship that anything was our problem and he did not actually understand what I expected of these. Their answer was to provide to choose up us in the airport and consider us back again to a resort in Ft. Lauderdale... NOT REALLY A ANSWER, we have 6 bits of baggage to deal with and they'll not provide our money to us back for that resort drop that is planned off. This location is not completely reliable and that I WON'T EVER, ACTUALLY utilize them.


Offender: South Florida Shuttle

Country: USA   State: Florida   City: Ft. Lauderdale

Category: Miscellaneous

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