My spouse, 9-month previous, and that I were traveling to determine my in laws in-State College, PA. We've to prevent in Philadelphia on the road to and from applying US Air. Philadelphia usually has you arriving or departing overdue or equally, but usually the next trip can also be postponed. On our journey home, we arrived in Philadelphia 10 minutes after our trip to Jax boarded also it was not postponed. We discovered the sole additional trip out for that evening was with Southwest plus they do not take US Air passes. We visited US Air "customer support" and were informed the only thing-they might do is get us out-of Philadelphia between 6: thirty and 6:45 the following day. Whenever we questioned what we were suppose to complete about our infant just having enough food for that evening, we were overlooked. They did not provide us a resort or something, so we'd to pay for $511 and change for Southwest seats to obtain house exactly the same night and also have enough food for the infant. We were informed that because it was Air Traffic Controlis problem, they'renot accountable for resort deals or other things, and so I might have needed to purchase a taxi to obtain my kid method along with a taxi back again to rest within an airport... Significantly, I'venot actually been handled so poorly with an infant!!! I'dnot have cared just as much had it simply been my spouse and that I, but how was my kid assume to-go without food for that lengthy and we'dnot have gotten house until 11:30 the following day! Cheers US Atmosphere for confirming our hate for you personally and also the proven fact that we will generate before we travel along with you again! Additionally they declined to provide our luggage and thus we'd to return 24 hours later and get our carseat and baggage.
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