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Usacomplaints.com » Miscellaneous » Complaint / Review: ADT Security Services - Paid for system, no service, told cannot cancel. #899150

Complaint / Review
ADT Security Services
Paid for system, no service, told cannot cancel

We ordered and PAID for and complete ADT system for our new home over weeks ago. The Installer requested a original copy of our DEED OF TRUST to our home, which I reluctantly gave to him. I also faxed, emailed and mailed copies to ADT, as well as, had our title company do the same. After weeks we still have ZERO service and have been told that we are not "holding up our contractual obligation" and cannot cancel our service (THAT WE DO NOT HAVE). What a joke of a company! I am beyond frustrated.



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