U-haul hired us a vehicle within the morning and we unearthed that whenever you went it about the expressway, it throw heated water at you through heat vents. Whenever we named Uhaul they aimed us to contact their storage. A man in the storage informed us it had been drivable which we had a need to generate it back again to them. Following a significantly hot discussion about the risk to us for operating this vehicle they relented. We currently required a brand new vehicle plus they didn't have one accessible. These were calling around searching when my mom named the town I reside in that will be Howell, Mi to determine when they had a 17-foot vehicle. They stated they did so we set it-up to ensure that I really could get the vehicle in Howell, not a problem. After I got to Howell the large fat man at work informed us he got some telephone call in regards to a vehicle but he was not hearing everything so he'd no info and would need to begin with damage. He appeared interested at our situation and did more explaining than operating. I discussed that as a result of this vehicle issue we were today under a period restriction once we were spending movers on an hourly basis who have been sitting around waiting. After 20 unitsapproximately I told him used to donot enjoy he understood we were arriving and didn't bother to actually begin the paper-work till we got there which was all I'd to express about them and that I considered go out the doorway. When I was strolling out the fat slob screamed for me personally to "escape". I screamed back through the doorway, "you did not toss me out asshole, I quit". He came getting exterior to face me. I told him I had been out below not worrying him but he about the other-hand was outside worrying me. Fundamentally, he offered us a truck and wound-up providing people an smaller truck, which, obviously they charged us for that larger truck. The effects are it charge us $80.00 in mover's costs once they were holding out. Uhaul set us hours behind and experienced you should not rush or create our issue using the vehicle minimum. These were rude and disrespectful and created us anxious and furious. I'll NEVER rely on them again. Definitely, terrible customer support.
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