On friday 4/20 I ordered the regal cigs "Free 14 day trial starter kit, 30 day money back guarantee. Didn't like it so I called them on friday 5/4 to cancel at 2:47pm. Checked my bank account that same day and found a charge for $119.95 billed at 1:40am! It was not even the full 2 weeks and they already charged me! Had to call the bank to cancel my credit card. Then I called regal customer service to dispute it and all I got was the RUDEST people in the world telling me that I have to pay a 20% restocking fee and will not see a refund until they recieve the product back! I threw a fit!!! I asked the rude little girl on the phone to speak to her manager over 10 TIMES!!! And all she would do is patronize me, talk over me and tell me that was their policy. After arguing with her for almost 20 minutes she finally put a manager on the phone who had the same disgusting attitude repeating them selves like they were reading a script! They are the most corrupt business I have ever dealt with and I sincerely warn everyone not to get sucked into their trap!
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