Usacomplaints.com » Miscellaneous » Complaint / Review: Babies R Us - Conversion Cribs parts and rails next to impossible to get. #867649

Complaint / Review
Babies R Us
Conversion Cribs parts and rails next to impossible to get

We purchased a crib from babies r us, conversion to toddler bed and full is available. That is all we were told. Low n' behold what they left out was, this is an exculsive crib to BRU only, special order comes from China or Japan, and they will not take your orde for conversion kit until it is in stock in babies r us warehouse and then it still takes 10-15 WEEKS, yes WEEKS, even though manufacturer has the in stock and says it goes out 3-5 days after BRU orders. We have now waited over 7 months for these rails and now our child has outgrown her crib and has no bed of her own due to waiting on these rails and cost over $200 for just the rails, and NOW they no longer make the crib only rails. I would NEVER purchase again from Babies r us. We call BRU and all you get is attitude and excuses.


Offender: Babies R Us

Country: USA
Address: North Brunswick 08902
Phone: 7322201900
Site:

Category: Miscellaneous

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