I bought the Groupon for $30 ($60 value) and then paid an extra $63 on top of that for the item and shipping. The item was supposed to be delivered between 8-12 weeks; I planned it as a Christmas gift, but figured if it didn't arrive by then, I'd maybe just wrap the final picture I'd received and give the real thing a few days later. However, after 12/23, I received no updates (it's now 2/19, so two months later), and each time I email them to ask for status, they say they have no idea, the artists are on vacation, etc, and I should just keep waiting. I asked for a refund, and they refuse. It's been almost 4 months since I placed my order, and I still have no idea when or if I'm going to receive the item.
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