Complaint / Review
The UPS Store
Told Prices Matched Post Office, Charged Nearly $30 Versus $10

I asked the manager if the UPS Store's prices were close to the same as USPS. Not only did he say yes, he said that he could check USPS's prices as well and give me the better of the two. My total was almost $30, and I asked him why the total was so high. He stated that it was because of gas prices.

The next day I shipped the same two things with USPS, and my total was just over $10. I showed them my receipt from the UPS Store, and they all got a good laugh and confirmed that I got ripped off.

When I called the UPS Store, I got the same person on the phone who had checked me out the day before. When I asked him why he charged me like he did, he tried telling me that he was talking about large boxes. The two packages I shipped would fit into a bread basket. He purposely lied to make sure that I used the UPS Store, knowing full well that he was ripping me off.