An employee complained about lifting heavy boxes and was rude and nasty. The boxes did not get shipped on time. The owner called and was rude as well, on top of his employees. ...
The owner is surly, rude, and disrespectful, and he trains his employees to behave the same. The art of good customer service is lost on this establishment. So please use another UPS Store. The only way we as customers can ensure good customer service is to frequent those companies and ...
I live in Canada but spend my winters in Maricopa, Arizona. On the 16th of Oct I had to send a package to Canada via UPS. I had never used them before, but after talking with the clerk I decided to try them. The clerk told me it would cost $38.00 (and change) and would arrive in about a week. A ...
I was given poor information about the item I had shipped using this company, and when I called to resolve this issue, the owner was extremely rude and basically called me a liar. Instead of being helpful with my situation, the owner was extremely rude. I will never use this store for shipping in ...
I asked the manager if the UPS Store's prices were close to the same as USPS. Not only did he say yes, he said that he could check USPS's prices as well and give me the better of the two. My total was almost $30, and I asked him why the total was so high. He stated that it was because of gas ...
I went to the UPS Store, purchased a box for shipping and asked what the package would cost. I was told about $150 for up to 30 lbs, which was consistent with their web advertisement. But when I sent a staff member to the store, I was charged $292 with no information on weight and so on. The next ...