Employee complained about lifting heavy boxes. Was rude and nasty. Boxes did not get shipped on time. Owner called to be more rude on top of his employees. ...
The owner is surly, rude and disrespectful and trains his employees to behave the same. The art of good customer service is lost on this establishment. So, please use another UPS Store. The only way we as customers can ensure good customer service is to frequent those companies and organizations ...
I was given poor information about the item I had shipped using this company and when I called to resolve this issue the owner was extremely rude and basically called me a liar. Instead of being helpful with my situation the owner was extremely rude. I will never use this store for shipping in the ...
I asked the manager if the UPS Store's prices were close to the same as USPS. Not only did he say yes, he said that he could check USPS's prices as well and give me the better of the two. My total was almost $30 and I asked him why was the total so high. He stated that it was because of gas prices. ...
I went to UPS store and purchased a box for shipping and requested the amount the package would have cost, I was told about $150 for up to 30lbs which was consistent with their web advertisement but when I sent a staff member to the store I was charged $292 with no information on weight and etc., ...
How do you get anything forwarded or mailed from a UPS store? Answer: you don't. I requested that my mail be forwarded to me from a UPS store in Avon Lake Ohio on 6/28 to my new address. The idiot clerk there put the wrong address on the envelope but she got my visa card correct and charged me for ...