On Oct 22 I signed up for web hosting. After looking it over and several problems like I never got my Pass word or log in info I decided to cancel and ask for a refund as per there 30 day Money Back Guarantee. On the same day 10-22-09 I ash for a refund. I was told to apply to there billing department and I did. After several more emails I received a email (which I will post in the bottom of this) Stating that a refund was issued. Today I checked with the Credit card company and they have not seen a credit. At That time I told them I wanted to file a dispute. I called Andrew at webhostingpad.com and he told me that sense I filed a dispute he would not issue a refund and that it did not go thru... Enclosed is a copy of the email he sent which was never refunded in the first place.
Here is a copy of the email from them!
Hello,
This is to inform you that your account has been canceled and that you have been issued a full refund. Please allow up to 5 business days for the refund to appear on your credit card account.
Andrew
Technical Support / Billing Manager
www.webhostingpad.com
Ticket Details
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Ticket ID: WUG-693508
Department: Cancellation
Priority: High
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