Usacomplaints.com » Miscellaneous » Complaint / Review: Pacific Sunwear of California Inc - Horrible Service. #790838

Complaint / Review
Pacific Sunwear of California Inc
Horrible Service

I received items on 12/22 that I had ordered on 12/19. I needed these items before Christmas so I had paid for the 2-day shipping. They sent me the WRONG item. When I called to tell them, they told me the item was no longer in stock. I had to go online and find a new item and order it. They then told me it would not be there before Christmas. I complained to them that it was not my fault they sent the wrong item and I needed it before Christmas. The woman then told me it would be overnighted so I could receive it before Christmas. I did not get it before Christmas. When I called to tell them, I was hung up on the first time. The second time I called the woman said there was no supervisor available to talk to so she would have one call me. No one has called me and it is now the 27th and still have not received my item.



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