Amissty: I made my order on Monday the 12th and I havent been able to even track my order. I would love to get some info on the location in which my order is
Welcome amissty! Your request has been directed to the After-Sale department. Please wait for our operator to answer your call. Call accepted by operator Gin. Currently in room: amissty, Gin.
Gin: Hello, welcome to Tmart support center.
Gin: Could you tell me your order# for checking?
Amissty: Hi Gin... Im very concerned about my order
Gin: Could you tell me your order#?
Gin: Then I can check it for you.
Amissty: #: #
Gin: Okay, I can check it
amissty: thanks
Gin: Wait 3 minutes.
Gin: Your order#has been shipped out from HongKong registered post office to you
on 12/13.. Here is tracking#: RC086030470HK you can track it on http://sc. Hongkongpost.com/gb/app3. Hongkongpost.com/CGI/mt/enquiry. Jsp It will takes you around 25-35 days to get it for the international business.
Amissty: i had no idea It took that long. How can I cancel. This is not what the website stated..
Gin: Sorry, we can't cancel it, because it had shipped out.
Amissty: I was under the impression that It would be here for my son by Christmas. Thats not what the Web-site stated
Gin: Sorry for that.
Amissty: I will be stopping payment on this order and definitely be posting negative info about this site. It is a complete and utter rip off]
Gin: Sorry for that, if it have not shipped out, we can cancel it for you, but it had shipped it out,
Gin: Please understand me, plz.
Amissty: I need to know the exact location of my order now
amissty: you have the order number so find it for me
Gin: You can check it;http://sc. Hongkongpost.com/gb/app3. Hongkongpost.com/CGI/mt/genresult. Jsp
amissty: no u check it. Its completely give me the run around
amissty: and so r u
Gin: The item (*) is being processed for departure from Hong Kong as of 14-Dec.
Gin: It had shipped from HK, Because the product your order in our warehouses in Hong Kong
amissty: I thought I would have it by Christmas. I will be calling my credit card company and tell them I was frauded and i will get my money back as for your product, you'll have to figure that out
Gin: Sorry, if you would not like it, when it had delivered, you can return it, then we also will refund you,
Gin: We only can say sorry for you.
Amissty: No i'll say Sorry for you. GoodBYE
Gin: Plz understand.
Gin: If you have any questions, you can email to: [email protected] at any time. Have a nice day, bye.
Gin has left the conversation. Currently in room: amissty.
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