Usacomplaints.com » Electronics and household app. » Complaint / Review: Tmart - They take your money and then tell you it ll take 45 days for your order to arrive from China. #1008031

Complaint / Review
Tmart
They take your money and then tell you it'll take 45 days for your order to arrive from China

Saw their website and ordered a small $30 item. I received an email from them saying my order would be shipped in 1-2 days. After 2 weeks I emailed them back asking for a tracking number and their help in locating my order. They don't list any phone number which is a sure sign that they're not a reputable company. I received their reply that my order was being shipped from China and would take up to 45 days to get to me. I wrote back that this was unacceptable and I wanted to cancel my order and get my money back. They refused to cancel the order since is was already processed but I could return the product (at my expense) after I got it and they would refund my money at that time? I don't believe them. This is a very sleezy company. I've contacted Paypal and they are investigating my complaint. No one should ever buy from them!


Offender: Tmart

Country: USA
Site:

Category: Electronics and household app.

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