I referenced in my last post that I filed a complaint with the Better Business Bureau of Upstate New York. They just contacted me back because shockingly Frame Fixers wound't respond to the BBB's inquiries.
Better Business Bureau, Inc. 100 Bryant Woods SouthAmherst, NY 14228Phone: (716) 881-5222 | Fax: (716) 883-534910/24
Dear Earl:
This message is in regard to your complaint submitted on 9/26 12:44: 57 PM against Framefixers.com. Your complaint was assigned ID 8751417.
The BBB has processed your complaint to the above referenced company. Our purpose is to serve both parties in a dispute by acting as a neutral third party. We attempt to help both sides find a voluntary solution to the complaint. We are unable to compel a company to respond to or resolve complaints.
We regret to inform you that the company has not responded to your complaint. If we do receive a response in the future, a copy will be sent to you. You may wish to seek the advice of an attorney, or file a claim in Small Claims Court.
Your complaint will remain on file for three years and will be reported to the public that the company did not respond. This will also result in a negative change to the company's BBB rating. If the company is a BBB Accredited Businesses, an unanswered complaint can subject them to the loss of their accreditation.
If you have resolved this with the company please notify the BBB.
Regards,
Jennifer Benzinger The Better Business Bureau
0 comments