The Bank of America, NA formerly Bank of America Home Loans sent a package for Home Modification in early 2010 which we agreed to file an application For Modification Program. They told us in order to qualify should be behind at least 3 months and we are. Another thing to qualify is hardship. My husband got a stroke in June and reduced our income more than half. That we receive a notice within 90 days upon receipt of our papers. So, we set back and wait for the response after we submitted all the requirements needed for Modification Program. 90 days pass never heard from them. So, we called to follow-up. The Customer Service said that they need a statement from our bank and my (Joyce Employer's letter with letter head assuring I work for Ideal Security Services). The application should be complete. We sent it through fax and follow-up if they receive. I called up again to follow-up. The customer service said "Everything is receive and will send to the Department for review. They advised us to follow-up every two weeks. Every two weekswwe follow-up still under review. Still waiting until 2010 passed. On February, they sent me again the form to re-applied for Modification Program because the last one was expired. I started all over to send all the papers needed for the program. It was submitted on March and said will send ASAP to the Department for immediate attention. Advised as again to call every two weeks. We called. According to the Customer Service at Modification Program it's in Final Review. But for the time being we owed them now over $10,000. Give us notice on June 3 Intent to Accelerate. The original Mortgage is 135,000. With interest of 7.50% fix on 2003. Now, the mortgage is $118,000. And still on 7.50% fix. When we started the Home Modification Program we owed within three months over $3,000. While waiting for this program to make our Home affordable, they bill us late fees and penalties. Our monthly payment was Only 1230.34. Now our monthly is $1474.13. It's getting harder and deeper to pay every month. This Company is not in a hurry to help us because they still collecting 7.50% Interest. Please, is there anyone to help us resolve this case. I want to save our home. We did everything what the Bank of America want us to do. Until now, we still paying monthly of $1230.34 while waiting for our loan. We're very frustrated on the slow process. I called The Bar Association here in Daytona Beach for advise but said they don't handle this Modification Program. Only Foreclosure. Please help us, anyone that know about this process?
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