Complaint / Review
JustAnswer.com
Second $38 Charge Without Use, Cancellation Runaround

I used this service in late June and had to give credit card info to get my answer. I did and paid $38.30, which was taken out of my account. I just received my statement for last month, and there was another charge of $38.00 on it dated Aug 1. I did not use the service. I tried to inquire about it and asked if this was a scam. No reply.

I tried to cancel a subscription I did not know I had and got the runaround. There is no phone number to reach them. The inquiry will cost me 50.00. I checked the internet about this service, and "justanswer scam" comes up. A lot of complaints around the world.