I purchased what I thought to be a brand new mower but have had nothing but problems. With less than 10 hours on the mower there was a hydraulic leak.By the 5th retuurn for repairs less than 60 hours they had replaced 4 hoses, 2 hydraulic pumps, 2 wheel motors maybe I should keep my fingers crossed. The company obviously could care less about doing the right thing by replacing the lemon they sold me. It really is sad that what I thought to be a reputable company could let the customer down. I am so dissappointed that I decided to buy this mower after seaching the internet for months this is why I made the choice to buy a Dixie Chopper:
Art Evans Sevan Business Principles
1. Treat people the way you want to be treated
2. Set your standards higher than anyone elses
3. Dont forget where you came from
4. Be honest with the public. They are your customers
5. Stand by your product, even if it gets into your pocketbook
6. Its how you deal with your customers that sets you apart
7. Listen to the customer. He usually will tell you what you need to know
Yeah right!
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