Complaint / Review
JustAnswer.com
Recurring $18 monthly charge appeared after one agreed payment

I contacted this site (Just Answer) because it appeared to be a computer site. I asked a question about my computer and didn't get a complete answer, but I felt sorry for the answer guy and I paid him the agreed amount of $18.00 in June. Then on July 15 I noticed a debit for $18.00 on my bank card by Just Answer with the note "recurring charge" on it. There was no agreement that I keep paying $18.00 a month.

I am a 79-year-old widow living solely on Social Security. On August 5th I went to my bank, filed a complaint against Just Answer and cancelled my debit card. I hope you are able to stop these people. Thank you for caring and trying to do something.