Usacomplaints.com » Miscellaneous » Complaint / Review: Best Buy - Geek Squad Refused Galaxy Tab Return and Claimed It Was Unlocked. #693016

Complaint / Review
Best Buy
Geek Squad Refused Galaxy Tab Return and Claimed It Was Unlocked

I had a very bad problem with the Best Buy in Lady Lake FL. I tried to return a Samsung Galaxy Tab 10.1 for an iPad 2 and they had geek squad look at it and they tried to tell me I had unlocked it and they can not take it back. The guy from geek squad was telling me that I unlock it which it came from the factory like that and then he said oh well and turned his back on me and walked away plus this guy had had a mohawk hair cut very professional right.

It seemed like they were trying to screw me over and I would love for this guy to get fired he was very unprofessional. Then I went to the Best Buy in Ocala FL and they exchanged my galaxy tab with no problem and got my iPad they were very professional and nice there so I recommend everyone not to shop at the Lady Lake Best Buy in The Villages FL.



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