Complaint / Review
Accountnow/metababk
The scam

This banking instituion is still holding on to money stolen from my account reported and closed by me in April. Calls weekly result in lie after lie (ex: your funds will be sent yo you on a new card, card recieved 13 days later, without funhds. Then closed by them). This allowed the person who stlole the funds to file a counter claim after i closed this account. Underguise of an investigation I have been hung up on by the risk team. I have sometimes had to call more than 15 calls in one day just to get them to answer the phone. Letter stating this issue resolved after supervisor stated a check was to be issued. Never sent.