I went to the Better Business Bureau website and filed a complaint. I got an email response with a complaint number included. 3 days ago I received a letter in the mail with a response from JK Harris to the BBB. Of course they said everything was my fault that they didn't do their jobs but the letter also asked me if I was satisfied with the results and if not please respond to the BBB. I forwarded them documentation that proves JK Harris incompetence. I would suggest you all file a complaint with the BBB and Federal Trade Commission so we can show a pattern of what is happening.
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