Complaint / Review
Bidmacs
Online auction site which took $149.99 from my credit card for bidding points, promised to return it, but never did!

I signed up for this online auction site in Nov '10 without really understanding what was involved (I'm 81). After bidding on 1 item the first day and using up 82 of the 250 points, I phoned and asked to have my account closed and the unused points refunded to my credit card. I was told that would be done. I have emailed and phoned many times with the same promise, but no results - see below.

On 1/4 12:05 AM, "bidmacs Penny Auctions" wrote:

Dear Peter

We have processed your refund in the amount of $149.99 on 01-03 Please allow 3-5 business days for the refund to process back into your account. Your confirmation code is: 2831BAF9EA22232677F8B435D6483076 Please let us know if you have any further questions. Regards,

Bidmacs.com Customer Support

[email protected]

Sent to