I ordered a $63. Chocolate strawberry arrangement on Feb. 8 to be delivered to my husbands place of business on Valentine's Day. Lori talked to me about where the business was and assured me it would be no problem getting there before the end of the work day. At 3:30pm Feb. 14th, I called to see why the order had not been delivered yet, the lady answering the phone assured me it was on the delivery truck and would be there before 5pm. At 4:40pm I called the Florida Solar Energy Center and asked the front desk if there had been a delivery for my husband. "NO!" was the answer. I immediately called Edible Arrangements AGAIN and asked when. The same girl answered the phone and said she would 'check' this time and call me back. A few minutes later she called and said she was really sorry but they would not get delivered (the story 'why' kept changing; "thought the business was open til 8pm, the driver accidently brought them back on the truck, they did not get on the truck", then the kicker was... The business started blaming ME! I didnt tell them to mark the box that said; deliver before 5pm! The manager than got on the phone and said he would be glad to deliver them to our house. I said we would not be home until 8pm because we were headed to the Y to work out. He said he would deliver them to the Y (ARE YOU KIDDING ME???) then he said he would deliver the arrangement to our house at 8pm. Yes, he said "sorry" several times. I suggested he deliver them and no charge me since 8pm is terribly late to excite someone about Valentines Day. I mean... Come on! The manager said he would not give his product away for free. (even to keep a customer happy). I had my money returned and OUR VALENTINE'S DAY RUINED. Do not use this business!!!
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