Yes Indeed, cute and healthy arrangements that I have only been able to apreciate in pictures, because in two different ocassions I tried to give bussines to this particular franchise, but in both ocasions they let me down big time. The first time was on Valentine's of I ordered an arrangement, (two days in advance) to be delivered to my wife at her work on Valentine's day, well with that much time in advance and they assuring me that "yes "they would deliver on that day, because they won't commit to a time of the day, because it is in their policy that they hide behind so much to cover for just about any mistake from their part ("Like the stories that I have read in these blogs about other's people bad experiencies with them, well some of them sound so much like mine's and in some instances they even have the nerve to sell you a product that your love ones have to be confined to their homes or work places for a couple of days, and hopefully they will deliver then, just to satisfy their own greedy convinience, well to make long story short, they did not deliver, the which drove me to go on a mad Roses hunt on late Valentine's day, when just about all the flowers have been wiped out, and the only ones left over are not the greatest and so expensive.- My second bad experience just a few days ago, while serving in Iraq and in a week or so, I'm gonna go home on two weeks of R&R, wanting to surprise my wife and my daughter, I ordered them one arrangement each over the internet, both orders go thru, almost two hundred dolars, I get confirmation emails and receipts, everything seems good to go, well these people call my wife because thats the only telefone number I can give as a refenrence, because I dont have a phone in Iraq, but yes they do have my email, and tell her everything about the what is supposed to be a surprise, and tell her that the information I sent them over the internet got lost and that they need the debit card number again in order to be able to process the order, " Well first of all, what kind of bussienes can survive nowdays specially with the way the economy is going with a less than efficient internet service and turn down orders of two hundred dollars a pop, imagine if they do that to just 5 customers a day, thats 1,000 dollars a day that they loose, but thats not all they loose, because like a told them the first time they let me down, I'm a member of the military in my community and I know a lot of people that reside in the same area where they want to do bussines at, and I will make sure thay they know about the customer service that these people give, and if a decided to give them a second oportunity is because I google the second closest store from my house, the which is in Riverside, same county where I live, but being that it was an internet order, after I finalize my order, then they tell me that by the way my order is going to be delivered by edible arrangement from Moreno Valley, I did not like it at the begining but I said, what the heck it has been over year, maybe they've gotten their stuff together, but apperently not!!! My wife did the right thing, she did not disclosed my card information to them, but she told them that they could email me, something that to this day they have not done yet, it is typical pattern that they work with, they forget quick, but the first time I reported them to BBB (Better Bussines Bureau), this time I just wanna share with you all.
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