TELEFLORA Ruined Mothers Day.
Next Time order directly from a florist.
A competent law firm should create class action law suits against TELEFLORA and they would find lots of plaintiffs.
I Ordered a $70 arrangement for Mothers Day Delivery for my 80 year old sweet Mom from my brother and I. We are both fortunate & thankful for having such a wonderful woman we proudly call "Mima".
Received an Order Confirmation from TELEFLORA later that day.
TELEFLORA gave me false sense of security and failed to perform as agreed/confirmed which prevented me from ordering from a capable service and caused me to miss Mothers Day completely. At 1:00 AM on that special day, I received an email from these idiots informing me that they had cancelled my delivery (that included a whopping $24.99 "Service Fee"). They wrote:
"We have cancelled your order and refunded your credit card in full so you will have the opportunity to choose another gift. We know this is a big disappointment and we'd like to try to make it up to you. Next time you place a Teleflora order, please accept a 30% discount with our compliments".
Really!?!?! Really!?!??!
You're kidding!?!? At 1 AM in the morning of Mother's Day? Fat chance! Would I get 60% off if they failed me again for any other day?
Based on the numerous complaints seen here and on http://yelp.com it seems like "Failure to perform" is TELEFLORA's Standard Mode of Operation. Never again!
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