Usacomplaints.com » Miscellaneous » Complaint / Review: Time Warner Inc - Sluggish service, need to re-boot your equipment weekly, drive over to echange you cable box every 4-6 weeks. #647016

Complaint / Review
Time Warner Inc
Sluggish service, need to re-boot your equipment weekly, drive over to echange you cable box every 4-6 weeks

They promise the world then when you are in everything comes apart and its not long untill you are finding out your money could be better spent else were.
Every month or so you are required to Re-Boot you cable system - to unplug the whole thing then plug it in to reset everything, unfortunally the programing is gone.
Then you call up the phone number to get someone to send a signal out to you so with-in 30 minutes to 48, or 72 hours things start coming back.in a week its all back.
When something is to happen - do you actually think they warn you - no? When it comes to maintaining there steller service - they wiii just un plug a channel as its easy to do.
Sometime The whole thing works like its susposed to - without a problem, but then what can go wrong will as you will soon find out, there no such thing as trouble free service.
You would do better going elsewhere as this is a real problem, like if you were to go on a trip someplace who knows if what you programed in will be recorded by the DVR.


Offender: Time Warner Inc

Country: USA   State: New York   City: New York
Address: One Time Warner Center
Phone: 2124848000
Site:

Category: Miscellaneous

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