Mid Suffolk Cesspool Service, attempted to clean out my septic tank on May 29, but couldn’t because his truck didn’t work properly. He insisted that my septic tank was so clogged up that no one would be able to clean it out. He then put acid into my septic tank and told me he’d be back in a few days after the acid melted the clog. He demanded $400.00 for May 29th work, even though no work was actually accomplished. I learned later by 5 other cesspool cleaners and 3 websites that you should NEVER put acid into the septic tank as it will cause permanent damage and do nothing to dissolve the waste. Had also demanded that I remove 10 shrubs from my front lawn in order to be able to access the cesspool when he returns in a few days. When he did come back, I was not home and he told my daughter that his truck can’t handle our septic tank and that he had a recommendation for someone else we should call. Not taking his recommendation, I called L & P Sewer and Drain (from the Pennysaver) and hired them. They completed both the septic tank and cesspool within 1 hour for $500. Many of the cesspool companies I spoke to told me that I got scammed by Mid Suffolk Cesspool Service; they have dealt with cesspool cleaners in the past who use the unprofessional and irresponsible tactic of pouring acid into septic tanks to cover the fact that their truck is broken. I couldn’t believe when Donald Schober, dba Mid Suffolk Cesspool Service sued me in Small Claims Court for stopping his $230.00 check I gave him on May 29. I of course counter-sued with damages of $522.12. This includes the $170.00 cash I gave to Donald Schober on 5/29/10, $25.00 for the canceled check fee, $27.12 is the cost to replace my mattock cutter tool that Mr. Schober broke while lifting my septic tank cover and $300.00 for the cost to replace the 10 shrubs he demanded I remove. The court’s decision was that Donald Schober, dba Mid Suffolk Cesspool Service had to pay me half of my $522.12 plus my court fees. Funny, I thought about suing Donald Schober, dba Mid Suffolk Cesspool Service but I chalked it up to another life lesson on corrupt businesses until I received my notice from small claims court that he was suing me. I have filed complaints with the Suffolk County Consumer Affairs and the BBB against Mid Suffolk Cesspool Service. I’m just afraid like many cesspool companies that the owner will change the business name.By filing complaint with government agencies and writing this review I sincerely hope that no one else has to go through the ordeal that my family has experienced with cesspool cleanup. It is too easy for a company to take advantage of home owners during cesspool problems. They know that you need the problem fixed ASAP and that you probably don’t have much knowledge about septic tanks and cesspools.
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