Usacomplaints.com » Miscellaneous » Complaint / Review: South Bay Expressway - Submitted false claim for Toll Evasion. #630600

Complaint / Review
South Bay Expressway
Submitted false claim for Toll Evasion

I received a Notice of Toll Evasion - Payment Request from Sout Bay Expressway Dated 12/1/10 requesting that I pay $63 by 12/22 or $103 if not paid after 12/22. Further, the letter states that "we may put a hold on your DMV registration" if payment is not received by 1/15.

The letter states that on 11-16 at 9:11 am I didn't pay the toll at (location) 9004-OLR-NB-2. I have no idea where that is, but it seems to be somewhere near San Diego.

This is completely impossible as I haven't been to or near San Diego in almost 10 years.

I called and spoke to a customer service agent who asked for my Citation number and license plate number. Within a few seconds he told me that it obviously wasn't me and that the case would be closed, and I could verify that by going to their website and entering in the Citation number.

Upon doing this, I clicked a link "VIEW" to see further details. According to the information on their own website, the violation was by someone with my exact license plate number minus the first digit (there's was 6 digits mine was 7).

It just seems to me that they send these letters out and hope people will just pay them without question. As soon as anyone does question the matter, the quickly close the case and drop it to avoid stirring up unwanted attention to their scam.

Judging by the complaints on this website, they do this quite often. Don't get taken in by this scam. It's akin to the clerk at the grocery store charging you for 2 heads of lettuce instead of just 1, and quckily appologizing and voiding it off if you catch them.


Offender: South Bay Expressway

Country: USA   State: California   City: San Diego
Address: 1129 La Media Road
Phone: 6196617070
Site:

Category: Miscellaneous

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