I sent this to the Home Depot CEO, Mr. Blake:
Dear Mr. Blake,
I am hoping you can help me with this. During the purchase of a Christmas tree from Home Depot today, an employee asked if I wanted the insects and excess shaken out of it. I said yes. He said, "You don't need it." There was no other explanation.
I came home and have now killed several insects, and if you shake a branch, hundreds of brown pine needles drop out. It sure seems to me the employee did not care 30 minutes before closing about what might happen when I got the tree, or maybe this was intentional. I would sure like to give the employee a piece of my mind, because whatever the manager is going to do is not going to be enough. I have work to do and now I have to worry about a bad Christmas tree (something that is normally a pleasant experience) because a Home Depot employee did not want to do their job.
The Home Depot store is: West Niles #1981, 8650 Dempster Street, Niles, IL 60714, (847) 298-7547.
My son unloaded the tree from the car and installed it in the living room. I am worried our house is going to be permanently infested. My son lives in the next state over (Wisconsin) and will not be back for another 2 weeks. My back is bad and I am not sure what I am going to do now. I can't get the tree back on to the car, and even if I could, all of your locations are now closed. Any help you could offer would be greatly appreciated.
Sincerely,
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