Presenting itself as a friendly, helpful, and courteous service for a divorcing mother of two, RentaCenter began a series of amazing, (at least for THIS renter) events over a mere four months time.
When payments were initially made by mail, I was informed that company does not accept checks as a form of payment. This lack of info caused payment to be considered "late". A due date of "Saturdays" was established at that time and was the basis of every penny charged.
The "Personal References" of me were treated as "Co-Signers" and harrassed with numerous calls used as an opportunity to make derogitory remarks and pry for personal info about me.
After a family emergency took me out of town, I came back to find out that my children, while waiting after school at home for friend of mine to come babysit them, were scared and threatened by "Little Man" beating on every door and window and actually peeping through blinds at them.
After I contacted the store manager and mutually come to payment catch-up arrangements the very next morning, "Little Man" decides to change arrangements later same day and show up at my home, intentionally blocking me in my own driveway with that huge truck, and demands rental property with no prior notice.
When I refused and informed him I was needing to leave for family plans, I was threatened with the local police, Federal Theft charges, and Prosecuting Attorneys. Obviously assuming that all blondes are ignorant to the law.
I don't know if I have a leg to stand on with this complaint, as I agree that my absence for 3 weeks was not good for my payment history. However, I still can't seem to justify just how much this Little Man with too big of a job decided to put me AND my children AND my friends AND family.
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