Complaint / review text:
My name is Michelle, I am a customer of Aarons rent a center. I am out raged bye the stores treatment of my children. I am behind on a payment due to the tragic death in my family. I did have a return check and the store person came to my home at 10:00Pm which is very late. I was not please bye this action. But I do work sometimes 16 hours a day. I informed him that I would make it right.
I then wrote another check for 200.00 and dropped it in the night box. I had heard no more from the store. On the Morning of 3/21/07 the store person came back to my home. I was at work and my daughter 17, and my youngest son who is disabled was at home He is 15. My children have strick instructions they are not allowed to open the door to anyone. For any reason if I am not at home.
The store person arrived here at 9:15 and my daughter and son did not open the door. HE knocked on windows and doors causing my children great fear. Finally after 10 mins. My children talking threw the door said there mom was not home and they were not aloud to open the door. Then the person began yelling and caused great fear in my disabled son. My daughter goes to the door very upset saying I was not home and her brother and her were going to school. My daughter even told them that she was afraid and was going to call the police, she went to get her cell phone and the battery was dead. She left the home with her disabled brother and went to the school and called me.
I did think about going to the store myself. But I didn't want to cause a scene. It is uncalled for, to scare children.in a world full of crazy people, my children did the right thing. I want to know what my rights are. I have made payment on the things I have and would like to keep them since I put the money in them. But not at my children's emotional well being.