Every companies success is based on basic customer service, which left National City when PNC "purchased" National City. I stayed at Nstional City because of their customer service, and I am leaving PNC because of their inept customer service. It is not a matter of if, but when this greedy short sighted company fails, but when. Watch for the time to jump into their stock, and short it, to make big money. They will fall, and with any luck for good.
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