Complaint / Review
Better Business Bureau-Central
Rating System Is Biased and Should Be Changed

Here is a definition of bias which also helps to prove the BBB is bias.
Bias is a term used to describe a tendency or preference towards a particular perspective, ideology or result, when the tendency interferes with the ability to be impartial, unprejudiced, or objective. In other words, bias is generally seen as a 'one-sided' perspective.

Please change your bias rating system