On Sept 10th I purchased a beauty Box for $43.36. It touted 10-12 full size products worth $450. (That they get free from companies.) It was to be shipped Sept 30th.
Here it is Oct 17th, and I have no products. I visited Facebook and saw some people got refunds, but a large number of people did not. I posted a polite comment asking for the status on our boxes. It was deleted. So I posted again. And also commented in other spots. All of my emails go unanswered. And my Paypal has not been credited.
We have been met with nothing but silence. And quite frankly, all of us should have been given refunds. Or at the very least the option of a refund. Since they did not ship on time.
What worries me, is that my investigating led me to a problem with another site. The Modernmom site is also listed here on RIP OFF, and is also owned by Lolita Carrico.
This is an excerpt from http://business. Ftc. Gov/documents/bus02-business-guide-mail-and-telephone-order-merchandise-rule
"When you learn that you cannot ship on time, you must decide whether you will ever be able to ship the order. If you decide that you cannot, you must promptly cancel the order and make a full refund.
If you decide you can ship the order later, you must seek the customers consent to the delay. You may use whatever means you wish to do this — such as the telephone, fax, mail, or email — as long as you notify the customer of the delay reasonably quickly. The customer must have sufficient advance notification to make a meaningful decision to consent to the delay or cancel the order."
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