I had problems with this product out of the box. The software does not work with the product and messed up the software for my other HP printer as well. I wanted it to print CD's which it will not do. I tried the tech support several times to no avail. They will only replace the printer with the same model, which will not solve the problem. I have 2 HP computers, 2 printers and a laptop, and they will not send me a newer model which costs about the same. I have to take the old one which does not work and will just cause the same problem. No more HP products for me.
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